If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange.* Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. We do not refund or exchange items thirty days or more after the purchase date. The original shipping and handling charges are not refundable. Shipping charges may apply for exchanges. Please mail your package in a prepaid, insured, traceable method to the address below. Brazamerica, 619 South Main Street, Ann Arbor, MI 48104.

*Refund or exchange of O Boticario products only available for unopened or unused items. Items are subject to evaluation for a refund or exchange.